Frequently Asked Questions (FAQ)

Find the answers to all your questions here.

About Dubler

How is Dubler different from converting audio to MIDI in Ableton Live?
We love Ableton – but their Audio-to-MIDI is a very different product to Dubler.

Firstly, and most importantly, Ableton audio-to-MIDI isn’t live. You have to record the audio and then post process it. With Dubler 2 you control all samples, synths and effects in real-time.

Then there are the actual capabilities. Ableton Audio-to-MIDI pitch recognition actually works pretty well. They also take velocity information. But, that’s where the similarities end.

With Dubler 2 you can control all sorts of effects and controls using all the qualities of your voice. Pitch bend, envelope following and multidimensional CC value control. So with Ableton if you go “la la hmmm dee da da” You’d get exactly the same output as if you went “la la la la la la”. But with Dubler, the way you make the sound can control the qualities of the synth, selection of the synth and effects applied to the synth. Making it a far more expressive tool.

Then there is the sample triggering and selection. If you select “drums” as the output for Ableton Audio to MIDI it will attempt to break up the input into drum rack triggers, but it only does it in a basic way. It’s also limited to hihat, kick and snare. With Dubler you can accurately trigger up to 8 different samples. Our software learns your voice so it will always trigger the right sample  instead of just guessing based on frequency.

Final thing, with Ableton audio to MIDI you have to choose— drums or melody. With Dubler, you can do both at the same time.
What happened to the free trial?
A free 7-day trial for Dubler 2 was available for the first month after the launch of Dubler 2, and ended on 1st November 2021.
Can I use Dubler with my own microphone?

Dubler Studio Kit 2 and Software Only (Dubler 2) 

Dubler 2 has a calibration process that allows a user to choose their own microphone as the input device and then calibrate it. We always reccomend using a dynamic microphone with Dubler 2. 

The Dubler USB microphone (which is the same in Dubler 1 and Dubler 2 Studio Kits) is the recommend device and is fully supported in Dubler 2. The Dubler 2 software recognises the Dubler USB mic and is pre optimised for that input.

Is Dubler just pitch to MIDI?
Pitch to MIDI is one element of what Dubler can do, but that’s far from everything! Dubler will live track pitch, velocity, envelope and pitch bend. Dubler is not just about the note that you sing, but the quality of the input sound.

So, for example, you can trigger samples by beatboxing or clapping. You can also control effects and filters by changing your voice – e.g. “hmmm” vs “laaaa” vs “oohhhh”. This allows you to do things like apply a wah-wah effect using the voice or control all the parameters of a synth vocally.
Can I use something other than my voice to trigger MIDI?
Yes, it would definitely be possible to do something interesting! We’re focused on the voice, as it’s our natural tool for audio expression, but actually, there is scope to experiment with all sorts of audio inputs— including other instruments, or clicking, clapping or stamping your feet!

In the past, we’ve played around with an acoustic guitar and tried things like using palm muting to control effects on the DAW.

Dubler is a tool for creative expression, and its possibilities are limitless.
What is the latency like of Dubler?
For more information on latency, please see our help pages: Latency

We have frequent cycles of latency reduction— and it changes depending on your personal set-up.

Audio latency refers to a short period of delay (usually measured in milliseconds) between when an audio signal enters and when it emerges from a system. With the Dubler, this will be the time between you making a note with your voice, and when you hear the sound come from your system.

Dubler Studio Kits latency is well below the audible range, and we’ve yet to hear any complaints of it being noticeable in anyone’s workflow when Dubler is set-up correctly. That includes testing with a wide range of professional musicians.

Please note, that while it’s possible to reduce latency, it’s impossible to eliminate it entirely. Because: science.
How many computers can I install Dubler on?

Dubler Studio Kit 2 and Software Only (Dubler 2)

You can install the Software on up to two devices simultaneously but you may only use the Software on one device at a time. You may transfer the software between devices provided you do not exceed two simultaneous installations per licence. 

Dubler Studio Kit

You can download the Dubler software on as many computers as you like! When you register your Dubler Studio Kit you'll create a username and password and you can use this to login when using Dubler on a new computer. Please note that only one instance of Dubler can be running at a time.
Is my interface compatible with Dubler 2?
Dubler works with all audio interfaces on Mac.

If you're on Windows your audio interface will need dedicated ASIO drivers, these can be found on the manufacturer's website. Some ASIO drivers do not allow for multi-client use, meaning only one app can use the driver at a time. If this is the case then only your DAW or Dubler can use the driver, but not both simultaneously. You can check if your driver supports multi-client use on the manufacturer's website. If you're unsure on whether your interface as multi-client drivers you can contact us here.
Recommended interfaces
Focusrite Scarlett Range
Focusrite offer a wide range of interfaces, that all come with fully compitable drivers
M-Audio M-Track Solo 
An entry level budget interface that comes with fully compitable ASIO drivers for Windows users
Incompatible interfaces / setups
Universal Audio (UAD) interfaces (Windows)
UAD drivers are currently only available in 64 bit.
Steinberg UR series (Windows)
Steinberg UR series ASIO drivers are not multi-client, meaning both Dubler and a DAW can not use them simultaenously. (This will not be an issue if you are using the Dubler mic as this uses a separate ASIO driver for input)
Avid Hardware when used in conjunction with ProTools (Windows)
ProTools takes exclusive control of the drivers when in use. (Not an issue if using the Dubler USB mic) 
If your interface does not come with it's own ASIO driver, or does not support multi-client use, you can use ASIO4ALL as a workaround. You can find out more about how ASIO4ALL works on our help page here

Disclaimer - An audio interface that provides its own ASIO driver usually performs better than using ASIO4ALL with a generic audio interface. Whilst ASIO4ALL has been fully tested with Dubler, it is not officially linked to Vochlea nor is it the recommended setup.
Is Dubler compatible with M1 Macs?
Yes, Dubler has been tested and works with M1 Macs!
Can I use MIDI Capture with all DAWs?
The MIDI Capture plugin is compatible with all DAWs that support VST3 and AU format plugins. Currently MIDI Capture does not work with Pro-Tools and Reason as they do not support these formats.
Can I buy Dubler 2 as a gift?

You can buy Dubler 2 and transfer the licence to someone else after purchase. Just complete the purchase and then contact support to transfer the licence.

License transfers can only be made during our working hours. Monday - Friday 10am - 6pm UK Time 


How long does shipping take?
If you are ordering to the United Kingdom your purchase will be sent via Royal Mail using their tracked 48-hour courier service. The dispatch date is typically same day or next working day.

For orders placed outside of the U.K. we ship by international courier. Delivery times vary depending on geography. Typically, deliveries to Germany takes 2-3 days, the rest of Europe takes 5-7 days and 7-10 days to the U.S.

Please note that the current outbreak of Covid-19 has the potential to impact delivery services. Postal service disruption varies by country. We are currently processing shipments as normal, however a few select countries have placed restrictions on incoming goods. If in doubt please get in touch. All our shipments include a delivery tracking number.